To partner with Ocandy as a shop owner, please visit our Sign Up page on our website and fill out the form to create an account with us. You can also contact our sales team directly for more information on becoming an authorised retailer.

Logging in to view our wholesale pricing ensures that we can offer tailored prices based on your specific needs and order volumes. This also helps us maintain the confidentiality of our competitive rates and verify that only qualified businesses have access to these exclusive prices.

Ocandy distributes to locations nationwide. We work with a network of reliable shipping partners to ensure that your orders arrive promptly and in excellent condition, no matter where your business is located.

Your personal information is handled with the utmost care and security. We use advanced encryption methods to protect your data and comply with all relevant privacy laws and regulations. For more details, please review our Privacy Policy.

Our refund and exchange policy is designed to ensure your complete satisfaction. If you receive a damaged or incorrect product, please contact our customer service team within 24/48 hours of receiving your order. We will arrange for a replacement or refund as quickly as possible.