Privacy policy & T&C,s

At Ocandy Confectionery, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information.
  • Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Cookies: We use cookies to enhance your browsing experience and analyze site traffic.

How We Use Your Information:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Service: To respond to your inquiries and provide support.
  • Marketing: To send you promotional emails and newsletters (you can opt-out at any time).
  • Improvement: To improve our website, products, and services based on your feedback and usage data.

Information Sharing:

  • Third-Party Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing and shipping.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

Data Security:

  • We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure.

Your Rights:

  • Access and Correction: You have the right to access and correct your personal information.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

Changes to This Policy:

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us:

Terms and Conditions

Welcome to Ocandy Confectionery! By using our website and purchasing our products, you agree to the following Terms and Conditions.

1. Acceptance of Terms:

  • By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of Website:

  • You may use our website for lawful purposes only. You agree not to use the website in a way that violates any applicable laws or regulations.

3. Product Information:

  • We strive to provide accurate product descriptions and pricing. However, we do not warrant that the information is always complete, accurate, or error-free. In case of inaccuracies, we reserve the right to correct them and cancel orders if necessary.

4. Orders and Payment:

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Payments must be made through the approved payment methods available on our website.

5. Shipping and Delivery:

  • Shipping times and costs are specified in our Shipping Policy. We are not responsible for delays caused by carriers or customs.

6. Returns and Refunds:

  • Please refer to our Return Policy for details on returns and refunds.

7. Intellectual Property:

  • All content on our website, including text, images, logos, and graphics, is the property of Ocandy Confectionery and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability:

  • To the fullest extent permitted by law, Ocandy Confectionery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Governing Law:

  • These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Ocandy Confectionery operates. Any disputes shall be resolved in the courts of this jurisdiction.

10. Changes to Terms:

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us:

Thank you for choosing Ocandy Confectionery! We appreciate your business and strive to provide the best products and customer service.